Shipping policy
Welcome to Sanwal! We strive to ensure that your shopping experience is smooth and hassle-free. Below is our comprehensive shipping policy:
Shipping Locations
We offer shipping to both domestic and international locations. Please note that shipping availability may vary depending on your region.
Shipping Timeframes
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Domestic Orders (Pakistan): Orders are typically delivered within 3-5 business days after processing.
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International Orders: Orders are usually delivered within 7-14 business days after processing. Delivery times may vary depending on your location and customs clearance.
Order Processing
Orders are processed within 1-2 business days after confirmation of payment. You will receive an email or SMS confirmation once your order is shipped.
Shipping Charges
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Domestic Shipping: A flat rate of PKR 200 applies to all orders.
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International Shipping: Charges vary based on the destination and package weight. Exact costs will be calculated and displayed at checkout.
Customs and Duties
For international orders, the recipient is responsible for any customs duties, taxes, or other fees required by their country’s regulations. These charges are not included in the order total at checkout.
Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email so you can monitor its journey.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to receive the package, we will contact you to arrange reshipment. Additional shipping charges may apply.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to us:
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Website: www.sanwal.pk
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Email: sanwalwear@gmail.com
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Contact Number: +92 309 095 2222
Changes to This Policy
Sanwal reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page.
Thank you for choosing Sanwal! We look forward to serving you.
Would you like me to draft a "Shipping Confirmation" email template that you can send to customers once their package is on its way?