Your Security Is Our Priority

Stay Safe, Shop Smart with Sanwal

At Sanwal, our relationship with you is built on trust. We want your shopping experience to be effortless, enjoyable—and absolutely secure. That’s why we’re sharing an important message to help protect you from a growing trend of scams targeting online shoppers.

What’s Happening?

Some of our valued customers—and online shoppers in general—have received fraudulent emails and WhatsApp messages from people pretending to be from well-known brands. These scammers use real-looking order details and fake payment links or websites to demand advance payments.

In some cases, they even design fraudulent websites that look like the original brand, mimicking branding and using similar domains to confuse you.

Important: Sanwal will never request payment through unofficial channels, and we only operate from one official website:

www.sanwal.pk (or your specific domain)

How We Keep You Safe – Our Systems

Sanwal uses a world-class e-commerce platform trusted by global brands. Your shopping and payment details are protected by:

  • Secure HTTPS (SSL Encryption): Our website is protected with SSL certificates that encrypt all data between your device and our servers, preventing unauthorized third parties from viewing your info. Look for “https://” and a padlock icon in your browser.

  • Verified Payment Gateway: We partner with secure, verified payment gateways to handle all online payments through OTP-based verification and bank-verified merchant systems.

Beware of Impersonating Websites

If you receive a message or land on a site that looks like Sanwal but:

  • Has a slightly altered URL (e.g., sanwal.shop, sanwalwear.store.pk, etc.)

  • Asks for direct bank transfers or payments to personal accounts

  • Lacks a padlock in the address bar

Do not trust it. It is not our website. We do not authorize any third-party sites or agents to collect payments or host our store.

Official Contact Channels – Always Use These

To ensure you’re speaking with the real Sanwal, always use these official channels:

  • Website: www.sanwal.pk

  • WhatsApp: +92 309 095 2222

  • Email: sanwalwear@gmail.com

  • Support Timings: 9:00 AM to 6:00 PM, Monday to Friday

Why Scams Happen – Especially in COD

Scammers often target Cash on Delivery (COD) orders, where unauthorized individuals may try to impersonate our team. This is why we recommend:

Choose Online Payment Whenever Possible

  • It’s faster, safer, and verified.

  • Your money never passes through an individual—it goes directly to Sanwal via secure banking channels.

  • You get payment confirmation instantly, and your order is prioritized.

What You Can Do – 3 Simple Rules

  1. Only trust www.sanwal.pk

  2. Never pay to personal accounts or random links

  3. Call or WhatsApp us at +92 309 095 2222 if anything feels off

Together, We Can Stop Scammers

We’re continuously upgrading our systems and are committed to educating our customers through notices and checkout alerts. But your vigilance matters most.

If something doesn’t feel right—don’t ignore it. Reach out to us. Thank you for placing your trust in Sanwal. With your help, we’ll continue to be a safe space for style, creativity, and confidence.

Stay Secure. Stay Stylish. Stay with Sanwal.

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